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Governments of Canada and Northwest Territories expand partnership to enhance in-person services in the Northwest Territories

by ahnationtalk on July 9, 201847 Views

From: Employment and Social Development Canada

News release

July 9, 2018 Ottawa, Ontario Employment and Social Development Canada

The Government of Canada and the Government of Northwest Territories (GNWT) have expanded their partnership to enhance access to Service Canada’s services through GNWT’s Single Window Service Centres in the communities of Délı̨nę, Fort Resolution, and Behchokǫ̀.

This followed the success of a 12-month service delivery pilot, implemented in January 2017, during which GNWT employees provided in-person services for Service Canada in the communities of Fort Providence, Fort Liard and Tuktoyaktuk. The expansion will bring enhanced services to a total of six communities.

Residents living in or near these communities will be able to obtain information about Government of Canada programs and services and receive assistance in applying for the following programs through this partnership: Apprenticeship Grants, Canada Pension Plan, Employment Insurance, Guaranteed Income Supplement, Old Age Security, the Social Insurance Number program, and the Wage Earner Protection Program.


“Through the collaboration with the Government of Northwest Territories, the Government of Canada is striving to better support remote communities and improve services for Canadians living in the North. This partnership provides individuals in Fort Providence, Fort Liard, Tuktoyaktuk, Délı̨nę, Fort Resolution and Behchokǫ̀ access to Service Canada programs and services through their local GNWT Single Window Service Centres.”

– The Honourable Jean-Yves Duclos, Minister of Families, Children and Social Development

“The Government of the Northwest Territories is committed to providing services to the people of the Northwest Territories. Through this partnership, GNWT Single Window Service Centres will provide residents in these six communities with increased access to Government of Canada programs and services. This is a great partnership, and one I am happy we have created.”

–The Honourable Bob McLeod, Premier of the Northwest Territories, Minister of the Executive and Indigenous Affairs

“I am pleased to announce the expansion of in-person services to the communities of Délı̨nę, Fort Resolution, and Behchokǫ̀ through the Single Window Service Centres. The Single Window Service Centres are an important way to make sure residents of the Northwest Territories’ small communities have access to government programs and services in a way that works for them.”

– Michael McLeod, Member of Parliament for Northwest Territories

Quick facts

  • Through this partnership, individuals will be able to access both Government of Canada and GNWT programs and services through a single point of service.
  • Canadians in the partnership communities will benefit from enhanced access to Government of Canada services provided by the GNWT, including elder home visits.
  • Addresses of Single Window Service Centres offering Government of Canada services are:
    • Fort Liard:
      Single Window Service Centre
      Fort Liard Hamlet Office
      174 Valley Main Street
      Fort Liard, Northwest Territories X0G 0A0
    • Behchokǫ̀:
      Single Window Service Centre
      Khon Go Cho Complex
      Behchokǫ̀, Northwest Territories X0E 0Y0
    • Fort Providence:
      Single Window Service Centre
      1 Mackenzie Drive
      Fort Providence, Northwest Territories  X0E 0L0
    • Fort Resolution:
      Single Window Service Centre
      Deninu Ku’e Development
      Corporation Office Complex
      Fort Resolution, Northwest Territories  X0E 0M0
    • Tuktoyaktuk:
      Single Window Service Centre
      Room 103 Tuktoyaktuk Government Building
      Tuktoyaktuk, Northwest Territories X0E 1C0
    • Délı̨nę:
      Single Window Service Centre
      Victor Beyonnie Building, Suite 2003
      Délı̨nę, Northwest Territories X0E 0G0
  • The hours of service are Monday, Tuesday, Wednesday and Friday, 1:00 p.m. to 5:00 p.m.  Elder home visits are Thursday afternoons

Associated links


Michael Brewster
A/Press Secretary
Office of the Honourable Jean-Yves Duclos, P.C., M.P.
Minister of Families, Children and Social Development

Media Relations Office
Employment and Social Development Canada
Follow us on Twitter

Andrew Livingstone
Senior Cabinet Communications Advisor
Government of the Northwest Territories
867-767-9140, ext. 11091


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